
Continental Battery, along with its acquired brands Ellis Battery and Battery Joe, has been a reliable battery distributor since 1932, catering to both B2B and B2C markets and offering a comprehensive battery solution. With a strong national presence that continues to grow, the organization made the strategic decision to partner with Echidna to enhance its eCommerce operations for customers and business users alike. To address the complex commerce needs of both B2C and B2B customers, Echidna's implemented Adobe Commerce Cloud, delivering a seamless and personalized experience, driving exceptional customer engagement and satisfaction.
"We are very excited about our eCommerce future and couldn't have done it without Echidna. Their extensive experience in UX design, system implementation, and enterprise integration were pivotal to our efforts every step of the way and enabled us to establish a foundation on which we will build and grow for years to come. Echidna’s knowledge of Adobe Commerce Cloud ensures we use the platform to its full extent, and its ability to reliably deliver valuable eCommerce solutions and services assures us that we picked the right partner. We look forward to the road ahead and the rewards sure to come!"
Libby Dougherty
Director of eCommerce for Continental Battery

Echidna has helped Continental Battery Brands establish a foundation for innovation and drive future revenue growth and operational efficiency. Adobe Commerce Cloud allows Continental Battery Brands to improve the ease of use and scalability of its eCommerce operations. Echidna implemented many out-of-the-box capabilities offered with the platform and also developed additional custom tools to proactively give customers the ability to shop online and manage their accounts even easier.
With a comprehensive eCommerce solution and updated user experience, Continental Battery Brands’ will be able to move forward to gain access with improved online selling capabilities while meeting customer and scaling channel expectations for accessibility and overall ease of use.