Echdina_magentoYears
Experience
Echdina_magentoGlobal B2B
& B2C Clients
Echdina_magentoDelivering Integrated
Platforms & Solutions
Echdina_magentoContinuous
Innovation
Echdina_magentoWorking Together
To Win Together
Echdina_magentoAverage Client
Net Promoter Score
About Us

A Digital Commerce Partner You Can Trust

Echidna is a team of engineers, designers, practitioners, executives, and tacticians with roots stretching back to the earliest days of online commerce. Working with B2C and B2B companies across industries, and committed to service excellence, we deliver solutions that propel businesses into the modern age of commerce.

Our holistic and collaborative commerce innovation practice provides a trusted framework our clients can leverage to continually delight customers, empower employees, and leave competitors in the dust.

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Our Expertise

Digital Strategy, Design, Development, and Continuous Innovation

Strategic Consulting

The journey of digital transformation requires a clear vision of the experience you want to create for your customers, partners, and internal teams. Leverage our executives experience in building strategies and solutions for major companies like Walmart, Teleflora, Kohl’s, and Best Buy when you partner with Echidna.

Technology Innovation

Maintain your competitive advantage or create a new one. Through innovative and disciplined delivery methodology, we define and implement technology allowing you to offer exceptional digital experiences from eCommerce, mCommerce, social commerce, and mobile apps.

User Research & UX Design

User-centric design is more than understanding the audience. It’s a recipe of both qualitative and qualitative methods. Echidna’s proven processes allow brands to see return on their UX investment, thoroughly understand their users and behaviors, and have opportunities to innovate based on your user interactions come to light.

Digital Marketing & Analytics

At Echidna, we have a comprehensive approach to digital marketing - irrespective of the platform. We begin by understanding our client’s business, their website and their target audience. With analytics and business intelligence as the core, we are able to uncover and identify trends and exploit them to help achieve extraordinary results for our clients.


Strategic Consulting

The journey of digital transformation requires a clear vision of the experience you want to create for your customers, partners, and internal teams. Leverage our executives experience in building strategies and solutions for major companies like Walmart, Teleflora, Kohl’s, and Best Buy when you partner with Echidna.


Strategic Planning


Alignment & Oversight


Competitive Assessments


Stakeholder Workshops


Scope Roadmaps & ROI


Design & Elaboration

Technology Innovation

Maintain your competitive advantage or create a new one. Through innovative and disciplined delivery methodology, we define and implement technology allowing you to offer exceptional digital experiences from eCommerce, mCommerce, social commerce, and mobile apps.


UI & Theme Development


Solution Architecture


Technical Architecture


Infrastructure Evaluation


Platform Extensions & Integrations


Data Migration & Synchronization


Quality Assurance & Automation


System Performance Testing


Site Monitoring & Alerting


24/7 Support Response

User Research & UX Design

User-centric design is more than understanding the audience. It’s a recipe of both qualitative and qualitative methods. Echidna’s proven processes allow brands to see return on their UX investment, thoroughly understand their users and behaviors, and have opportunities to innovate based on your user interactions come to light.


Measurement & Analytics


User Journeys & Task Flows


Wireframes


Rapid Prototyping


Mobile First


Visual Design


Site Map


Heuristic Analysis


Contextual Inquiry


UX Workshops


Usability Studies

Digital Marketing & Analytics

At Echidna, we have a comprehensive approach to digital marketing - irrespective of the platform. We begin by understanding our client’s business, their website and their target audience. With analytics and business intelligence as the core, we are able to uncover and identify trends and exploit them to help achieve extraordinary results for our clients.


Content Marketing


Social Media Marketing


Email Marketing


SEM


SEO


Media Buying


Report Planning


Report Analysis


Report Delivery


Measurement & Analytics


A/B Testing


Performance Testing

Our eCommerce Partners

Powering Continuous Innovation with Our Technology Ecosystem

A leading Adobe Commerce Cloud partner, Echidna implements and optimizes the technology allowing B2B and B2C merchant to fully leverage the platforms capabilities.

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Echidna brings over a decade of Oracle Commerce experience. Our focus is helping merchants grow their business on Oracle Commerce Cloud’s unified, modular SaaS infrastructure.

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As a preferred Kibo Commerce partner, Echidna works with merchants to extend the platforms capabilities to create feature-rich, customized omni-channel experiences.

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Echidna’s extensive headless commerce expertise allows merchants to craft comprehensive commerce solutions on VTEX that support and empower their business growth goals.

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Leverage the power of eCommerce innovation with the Echidna + Salesforce Commerce Cloud partnership to fully connect your digital customer journey and support robust B2B, B2C, and B2B2C commerce requirements
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Testimonials+Case Studies

Why Our Clients Love Us

“Their questions showed a real understanding of business fundamentals. More importantly, at least to me, is that they understood my business model, my vision for growth, my customer base and the markets we reach.”

-Rob Jessup

Jessup Manufacturing CEO

150%

Increase in Conversion Rate

Read Case Study

Insights+Opinions

Recent Articles

3 Ways eCommerce Consulting Helps Brands Grow

Bringing together stakeholders and fostering alignment is easier said than done. So while digital growth is often driven by leadership’s vision and strategic directives, many companies struggle to come together to define the vision or align on how to execute plans. This ultimately leads brands...

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June 2022 eCommerce Expert Insights - Newsletter

  eCommerce expert insights to guide your digital...

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Continental Battery Brands Partners with Echidna to Upgrade eCommerce Experience

Combining eCommerce technology and design expertise, Echidna enhanced...

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Resource Center

See the latest eCommerce technology, user experience and digital marketing resources. View All