Over the next decade, we will see large changes in the way people prefer to do business. One part of your core foundation moving forward should be your e-commerce technology platform. While the way you practice and evolve your e-commerce business and other business units will change, you want to have a solid e-commerce technology platform in place to help you grow and evolve. The biggest challenge companies are faced with when choosing an e-commerce technology platform is assessing their current state and taking stock of what’s working well and what needs to be improved in order to advance growth long term and achieve leadership’s vision. So how can you find an e-commerce platform built for the future of your business?
Many clients we work with are running numerous disparate systems, many antiquated and unable to keep up with the modern demands of the digital customer. Preparing for the future is much easier if you are able to reduce barriers, hurdles, and gaps of your digital operations. Download our report to gain insight to choosing an e-Commerce platform and examples of assessment areas to review.
Look forward facing and consider how those issues will expand as time goes on and what other potential issues may arise. Before deciding on a platform have conversations with several e-commerce technology Solution Providers who have been through implementations with your short-list of platforms and/or has worked within your industry. Then, connect with the e-commerce platform sales reps to ask all your questions and confirm the platform you choose will meet your business requirements.
All platforms come at a price. Lower priced platforms may seem appealing to some, but when their functionality doesn’t meet the demands of your business the lower price point is meaningless and can quickly become costly to add all the features you require. Work with your Solution Provider to break apart and understand where costs are coming from. Implementing a modern commerce platform is a significant business investment, so work with your partners to build a plan that ensures you see a return on that investment.
Consider the company you want to become in 3-5-10+ years and what you will need to do from a creation and innovation perspective without continually revamping your back-office systems and the related business processes. Choosing the right e-commerce platform and partner will help drive growth through the opportunity to sell new services, new supplies, and new value to your clients.
© 2017 Echidna