When we talk digital maturity, the technology pillar is imperative. All of the digital capabilities we have discussed in the various pillars rely on the solid foundation of your technology, which is why it has been saved as the final pillar to discuss in our Digital Journey Maturity Model blog series.
When discussing the technology pillar with clients, our digital commerce teams hear everything from the needs to integrate and synchronize data to requirements around needing expertise on an implementation roadmap for ERP to enable distribution.
Ask these same clients in 12, 18, or even 24 months if they feel they have digitally transformed after completing these requirements and the answer should be “no”. This is because digital transformation isn’t a single event; it is a continuous process of innovation that builds digital maturity and enables new business models. Continually innovating and optimizing your technology drives this transformation and keeps you far ahead as you outpace your competition.
Digitally mature companies recognize the value in connecting cloud-based technology services to build the compelling experiences we've all come to expect - both on and offline. With the right partners and platforms, these companies set the innovative pace for their industries and ride the wave of disruption past competitors who fail to do the same. Mike Pierce, Echidna CTO, explains that, “As modern technology platforms move to the cloud, companies have an opportunity to worry less about simply ‘keeping the lights on’ and instead focus their creative efforts on the business innovation they achieve through integrated technology services.”
It requires specialized talent and a strong business acumen to design, build, and operate the modern technology ecosystems needed to compete in today’s digital markets. The principal leaders at Echidna have been in your shoes and understand how important it is to select the right partners, platforms, and people to achieve and master mature practices. Our goal is to guide your journey toward technology maturity so that you achieve excellence in the following core tenants, build innovative momentum, and leapfrog your competition.
Technology alone won’t propel you ahead of your competition. But combine it with the digital maturity of the other five pillars within your company, and competitors won’t stand a chance. As discussed over these past seven weeks, the Digital Journey Maturity Model is meant to provide a baseline for continuous innovation and define strategic and tactical success. Mastery of the six pillars we discussed in this series is essential to achieving digital maturity and to your company’s ability to adapt, adjust, and excel in today’s and tomorrow’s digital markets. That journey begins today! And we would be happy to guide you.