April eCommerce Trends 2023: Experts Give Insight

How Construction Specialties Built a B2B Buying Experience to Meet Customer Expectations

B2B buyers want the comforts of the B2C experience, but require additional functionality making the process more complex. 

Construction Specialties shares its updated site and experience working with Echidna, while our team discusses on how to offer the B2C experience when pairing the sophistication of B2B requirements in this video.

Shifting Gears: Key Trends in Automotive eCommerce

Is your company remaining innovative to adapt to changing customer needs? The automotive and auto parts industry has experienced unprecedented growth in online sales over the years with no signs of slowing down.

Companies needs to adopt a comprehensive strategy that involves both technology and marketing tactics to adapt to changing customer behavior and remain innovative.

This article shares insight into the trends and strategies in 2023 for capturing the growing automotive and auto parts eCommerce markets.

Read the Article

Keys to a Successful Conversational Commerce Implementation

Estimates indicate that global spending on conversational commerce channels will total around $290 billion U.S. dollars by 2025. Echidna experts are sharing key factors that will determine whether or not a conversational commerce strategy is a success.

From creating a solid foundation to navigating common challenges, learn how to implement and operate conversational commerce on your digital storefront to see maximum benefits.

Read the Article

Exploring Use Cases and Benefits of B2B Conversational Commerce

Data increasingly shows buyers are drawn towards modern, convenient, and interactive experiences when it comes to purchasing. Conversational commerce not only provides that, but has been shown to reduce operational costs and improve efficiency in B2B eCommerce.

Read the latest article to gain insight into the benefits of conversational commerce and how to leverage the tool in multiple different facets.

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Company News

International Women's Day Celebration

A few weeks ago our team celebrated International Women's Day, taking time to recognize and celebrate the incredible women at Echidna and join the global movement to Embrace Equality. It was an inspiring day filled with laughter, learning, and of course, some epic dance moves from our talented team.

Cheers to all the powerful women who continue to break barriers and inspire change!

Work Anniversary Milestones

Join us in congratulating not 1, but 3, Echidnites on milestone work anniversaries!

Congratulations to Krishna and Soujanya on reaching a 5-year milestone with Echidna. Your hard work, dedication, and expertise have contributed greatly to our success. We are delighted to have you both on the team and thank you for your unwavering commitment to excellence.

And a special shoutout to Jagadish for celebrating 3 years with Echidna! Your contributions to our company have been invaluable, and we are grateful for your hard work and commitment to our company and client companies. Thank you for all you do.


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Echidna is a leading digital commerce agency with capabilities including strategy, creative, marketing, systems integration, technology services, and managed services. Over the past decade, our goal continues to be to deliver top-notch quality on a predictable schedule and at an affordable rate that our clients recognize the real value in. We are dedicated to helping leaders prepare for digital commerce in 2022 and continue with their growth and innovation well into the future.