As retailers raise the bar on self-service, B2B buyers expect the same. What will your business need to create a solid foundation for your future near and short team when it comes to overall customer experience and commerce operations? The top weakness within the B2B market is the lack of an overall streamlined, efficient, and effective self-service online experience for customers. How can your business overcome these gaps and gain a competitive advantage?

This Report Discusses

  • The importance of building a customer-centric mentality
  • Why and how to reduce department workloads to empower innovation
  • How Oracle Commerce Cloud and Oracle CPQ optimize efficiences and experiences in one
  • Demonstration of how Oracle Commerce Cloud and Oracle CPQ work together

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